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What a pity that you would like to return your slow Jo!
But of course this can always happen. Not a big deal and we will make the return as convenient as possible.
Of course you have a statutory right of withdrawal if you purchase a watch via this shop. A return of an article in this context is also possible like this:
Again in very short:
Easy hah!? 🙂
Sorry mate, the next paragraph will sound more formal than we usually like it.
In addition to the buyers statutory rights (supplementary performance, revocation of the contract or reduction of purchase price, damages) that may exist in case the product has already a defect at the time the risk is passing on the buyer, we provide the following warranty:
We, the Blackboard GmbH, Mittelweg 117a, 20149 Hamburg, warrant the faultless functionality of our slow-watch sold worldwide in respect of its movement, hands and dial for the period of 2 (two) years from purchase date stated by the invoice. The warranty is given to the original buyer only and can’t be transferred to other persons.
The warranty does not cover any defects caused by inappropriate handling of the watch or accidents. The warranty expires as soon as the watch is repaired or modified by persons not authorized on our part or as soon as such measures are undertaken by those persons.
The warranted performance is restricted to reparation or substitution of the defect watch only. In case of a defect within the warranty period we choose between reparation and substitution of the watch by the same model. The warranty is only granted upon presentation of the defective watch, the invoice and evidence for the defect appeared within the warranty period. This evidence is also given by sending the defective watch to us within the warranty period.
Performing our warranty we send the watch repaired or substituted to the buyer at our risk and costs. However, the buyer sends the watch to us on his/her risk and costs. To check the warranty claim in advance we recommend sending us an e-mail with a photo of the defect watch, a description of the problem and a copy of the invoice. We then get in contact with the buyer as soon as possible.
Blackboard GmbH, Mittelweg 117a, 20149 Hamburg